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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Rhodes

Taylor Rhodes

February 6, 2026

5  out of  5
rating by Taylor Rhodes
"I reached out to State Farm for a quote and received a call from Ryan’s team shortly after. They were incredibly helpful and offered great consultation on what would fit best for me. It was quick and painless and helped get the job done right away. Thanks for the help!"
We responded:
"Taylor, Thank you for your review! We're glad our team could provide helpful guidance and make the process smooth. We appreciate you sharing your feedback! - Ryan"
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migdalis Dousat

February 4, 2026

5  out of  5
rating by migdalis Dousat
"Outstanding service, I recommend States Farm 100 %"
We responded:
"Migdalis, Thank you for your review! We're glad you had a positive experience and appreciate you sharing your feedback. - Ryan"
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Duane Bortz

January 28, 2026

5  out of  5
rating by Duane Bortz
"Ryan and his entire team are great to work with and always go above and beyond to ensure I'm getting the best deal and service."
We responded:
"Duane, Thank you for your review! We're glad the team could provide helpful support and a positive experience. We appreciate you sharing your feedback. - Ryan"
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beth brancato

January 27, 2026

5  out of  5
rating by beth brancato
"It is such a pleasure not having to keep track of the details of our insurance needs. Nick always keeps us up to date when something is due. And even though it is often just by text there seems to be a smile behind it! Thanks for being so thorough!!!"
We responded:
"Beth, We appreciate your feedback and are happy to hear Nick has been keeping you informed. Thank you for choosing our office. - Ryan"
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Nevada Smith

January 16, 2026

5  out of  5
rating by Nevada Smith
"Kristen has been absolutely amazing to work with. She is extremely professional, knowledgeable, and always quick to respond. Anytime I need information or detailed explanations, she gets everything to me promptly and makes sure nothing is overlooked. She’s also very friendly and easy to talk to, which makes the whole process stress-free. Kristen is incredibly accommodating and truly goes above and beyond to make sure her clients are taken care of. I couldn’t ask for a better State Farm agent and highly recommend her to anyone looking for excellent service!"
We responded:
"Nevada, Thank you for sharing your experience! We're glad Kristen was able to provide thorough guidance and timely support. We'll be sure to pass along the kind words! - Ryan"
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Laura Nettnin

January 5, 2026

5  out of  5
rating by Laura Nettnin
"Definitely a friendly office to deal with. I prefer the ability to be able to talk with someone local without having to hit a bunch of prompts before I get live person to talk to. This office is great at offering this option and have the information that I am in need of to make my decisions for my needs."
We responded:
"Laura, Thank you so much for the kind review! We appreciate you taking the time to share your experience. - Ryan"
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Mingjian Shi

January 2, 2026

5  out of  5
rating by Mingjian Shi
"Ryan and John are really helpful and helped us to get the most valuable insurance combo. very responsive and nice!"
We responded:
"Mingjian, Thank you for the review! We're always here when you need us. - Ryan"
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Diane Norman

December 26, 2025

5  out of  5
rating by Diane Norman
"Thanks for answering all my questions willow!!"
We responded:
"Diane, Thank you for the kind words! We're glad to hear that Willow was a great help. - Ryan"
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Donna Tyler

December 23, 2025

5  out of  5
rating by Donna Tyler
"Great service."
We responded:
"Donna, Thank you so much for the five star rating! - Ryan"
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Ashley Clark

December 18, 2025

5  out of  5
rating by Ashley Clark
"Thank you Willow you’re the bomb!"
We responded:
"Ashley, Thank you for the kind review about Willow! We appreciate your business. - Ryan"
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Linda M

December 17, 2025

5  out of  5
rating by Linda M
"Absolutely excellent service and people"
We responded:
"Linda, Thank you so much for your feedback. We appreciate it more than you know! - Ryan"
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King Cesar

December 4, 2025

5  out of  5
rating by King Cesar
"Outstanding customer service"
We responded:
"This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Ryan"
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lynjoekay beckenhaupt

November 24, 2025

5  out of  5
rating by lynjoekay beckenhaupt
"Seth was v kind and knowledgeable. He responded quickly to my queries I really appreciate dealing with NON-AI in the form of a never-to-be-duplicated real human being. This encounter upped my opinion of SF tremendously."
We responded:
"Lynjoekay, Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Ryan "
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Connor Hack

November 17, 2025

5  out of  5
rating by Connor Hack
"Calls always go straight to the office; no interactive voice response system or phone menus to select. Every time I call, I get a great representative that helps me immediately and guides me through any questions I might have. Great service!"
We responded:
"Connor, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Ryan"
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Sam Blake

October 27, 2025

5  out of  5
rating by Sam Blake
"Everyone I've dealt with at this branch has been so kind and helpful! Niko just helped me set up my insurance for my new car, along with renter's insurance, and health insurance so I could have the cheapest price possible for everything. He was wonderful! I wouldn't want to go anywhere else for insurance."
We responded:
"Hi Sam, thank you thank you for taking the time to leave a detailed review. We are glad that Niko was able to accommodate all your insurance needs! - Ryan Bush State Farm in Rochester NY"
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Sudip Magar

October 27, 2025

5  out of  5
rating by Sudip Magar
"Great people…!!!"
We responded:
"Hi Sudip, thank you for taking the time to review our agency! We have enjoyed working with you and will hopefully save you more money on car insurance going forward! - Ryan Bush State Farm"
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Marty LoBiondo

October 23, 2025

5  out of  5
rating by Marty LoBiondo
"Great agent"
We responded:
"Hi Marty, thank you for reviewing our agency! We will continue to do our best to earn your business! - Ryan Bush State Farm"
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Hayley Comfort

October 23, 2025

5  out of  5
rating by Hayley Comfort
"Nico is AMAZING!"
We responded:
"Hi Hayley, thank you for the 5 star review! We greatly appreciate you trusting us with all your insurance needs! - Ryan Bush State Farm in Fairport!"
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dewey miller

October 13, 2025

5  out of  5
rating by dewey miller
"Sharp & attentive. Great teamwork shown. Matt has returned every call. answered all questions. Helped me by some hurtles and made it happen."
We responded:
"Hi Dewey, thank you for the 5 star review! We appreciate you taking the time and choosing us for all your insurance needs! - Ryan Bush State Farm Rochester"
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William Magee

October 6, 2025

5  out of  5
rating by William Magee
"Everyone has been very helpful and professional"
We responded:
"Hi William, thank you for leaving us a 5 star review! We greatly appreciate you continuing to trust us with your insurance needs in Rochester NY! - Ryan Bush State Farm"
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Derick Douglas

October 1, 2025

5  out of  5
rating by Derick Douglas
"Kept me up-to-date with the process and was very kind"
We responded:
"Hi Derick, thank you for taking the time to review our State Farm agency! Ryan Bush and team will continue to do everything we can to get you the best insurance prices and service."
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Skye Helfant

September 27, 2025

5  out of  5
rating by Skye Helfant
"Calm and knowledgeable. 👍"
We responded:
"Hi Skye, thank you for the positive review! We try our best to be a welcoming and knowledgeable agency! Thank you for choosing us for your insurance. Ryan Bush State Farm Fairport, NY "
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michelle baker

September 25, 2025

5  out of  5
rating by michelle baker
"Recently my car got hit by a boat in the wegmans parking lot, the gentle had State Farm insurance which was amazing got me a car rental called me very pleasant to talk with my car was fixed with in a few weeks zero hassle very professional, if you want exceptional insurance State Farm is the place to go Ryan bush is the man to call amazing customer service thank you for making my experience l pleasant. Great customer service."
We responded:
"Hi Michelle, thank you for taking the time to leave us such a detailed review! We genuinely appreciate your continued business and trust and will do our best to keep earning your business. Sincerely, Ryan Bush State Farm Fairport NY"
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Paul Reed

September 24, 2025

5  out of  5
rating by Paul Reed
"Seth was very thorough and saved me a lot of money"
We responded:
"Hi Paul, thank you for leaving us a 5 star review! It has been a pleasure working with you on your car insurance needs. We look forward to continuing to work with you and others in the Rochester area. Ryan Bush State Farm Fairport NY"
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Ricardo Stewart

September 23, 2025

5  out of  5
rating by Ricardo Stewart
"I had difficulty finding insurance coverage for my newly purchased vehicle. Henry helped me through the process in record time and also gave me better pricing than competitors. Very happy with the service so far."
We responded:
"Hi Ricardo, thank you for the 5 star review! It's been a pleasure working with you. We look forward to continuing to work with you and providing you the best prices and service available! - Ryan Bush State Farm "