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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Norman

December 26, 2025

5  out of  5
rating by Diane Norman
"Thanks for answering all my questions willow!!"
We responded:
"Diane, Thank you for the kind words! We're glad to hear that Willow was a great help. - Ryan"
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Donna Tyler

December 23, 2025

5  out of  5
rating by Donna Tyler
"Great service."
We responded:
"Donna, Thank you so much for the five star rating! - Ryan"
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Ashley Clark

December 18, 2025

5  out of  5
rating by Ashley Clark
"Thank you Willow you’re the bomb!"
We responded:
"Ashley, Thank you for the kind review about Willow! We appreciate your business. - Ryan"
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Linda M

December 17, 2025

5  out of  5
rating by Linda M
"Absolutely excellent service and people"
We responded:
"Linda, Thank you so much for your feedback. We appreciate it more than you know! - Ryan"
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King Cesar

December 4, 2025

5  out of  5
rating by King Cesar
"Outstanding customer service"
We responded:
"This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Ryan"
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lynjoekay beckenhaupt

November 24, 2025

5  out of  5
rating by lynjoekay beckenhaupt
"Seth was v kind and knowledgeable. He responded quickly to my queries I really appreciate dealing with NON-AI in the form of a never-to-be-duplicated real human being. This encounter upped my opinion of SF tremendously."
We responded:
"Lynjoekay, Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Ryan "
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Connor Hack

November 17, 2025

5  out of  5
rating by Connor Hack
"Calls always go straight to the office; no interactive voice response system or phone menus to select. Every time I call, I get a great representative that helps me immediately and guides me through any questions I might have. Great service!"
We responded:
"Connor, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Ryan"
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Sam Blake

October 27, 2025

5  out of  5
rating by Sam Blake
"Everyone I've dealt with at this branch has been so kind and helpful! Niko just helped me set up my insurance for my new car, along with renter's insurance, and health insurance so I could have the cheapest price possible for everything. He was wonderful! I wouldn't want to go anywhere else for insurance."
We responded:
"Hi Sam, thank you thank you for taking the time to leave a detailed review. We are glad that Niko was able to accommodate all your insurance needs! - Ryan Bush State Farm in Rochester NY"
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Sudip Magar

October 27, 2025

5  out of  5
rating by Sudip Magar
"Great people…!!!"
We responded:
"Hi Sudip, thank you for taking the time to review our agency! We have enjoyed working with you and will hopefully save you more money on car insurance going forward! - Ryan Bush State Farm"
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Marty LoBiondo

October 23, 2025

5  out of  5
rating by Marty LoBiondo
"Great agent"
We responded:
"Hi Marty, thank you for reviewing our agency! We will continue to do our best to earn your business! - Ryan Bush State Farm"
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Hayley Comfort

October 23, 2025

5  out of  5
rating by Hayley Comfort
"Nico is AMAZING!"
We responded:
"Hi Hayley, thank you for the 5 star review! We greatly appreciate you trusting us with all your insurance needs! - Ryan Bush State Farm in Fairport!"
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dewey miller

October 13, 2025

5  out of  5
rating by dewey miller
"Sharp & attentive. Great teamwork shown. Matt has returned every call. answered all questions. Helped me by some hurtles and made it happen."
We responded:
"Hi Dewey, thank you for the 5 star review! We appreciate you taking the time and choosing us for all your insurance needs! - Ryan Bush State Farm Rochester"
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William Magee

October 6, 2025

5  out of  5
rating by William Magee
"Everyone has been very helpful and professional"
We responded:
"Hi William, thank you for leaving us a 5 star review! We greatly appreciate you continuing to trust us with your insurance needs in Rochester NY! - Ryan Bush State Farm"
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Derick Douglas

October 1, 2025

5  out of  5
rating by Derick Douglas
"Kept me up-to-date with the process and was very kind"
We responded:
"Hi Derick, thank you for taking the time to review our State Farm agency! Ryan Bush and team will continue to do everything we can to get you the best insurance prices and service."
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Skye Helfant

September 27, 2025

5  out of  5
rating by Skye Helfant
"Calm and knowledgeable. 👍"
We responded:
"Hi Skye, thank you for the positive review! We try our best to be a welcoming and knowledgeable agency! Thank you for choosing us for your insurance. Ryan Bush State Farm Fairport, NY "
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michelle baker

September 25, 2025

5  out of  5
rating by michelle baker
"Recently my car got hit by a boat in the wegmans parking lot, the gentle had State Farm insurance which was amazing got me a car rental called me very pleasant to talk with my car was fixed with in a few weeks zero hassle very professional, if you want exceptional insurance State Farm is the place to go Ryan bush is the man to call amazing customer service thank you for making my experience l pleasant. Great customer service."
We responded:
"Hi Michelle, thank you for taking the time to leave us such a detailed review! We genuinely appreciate your continued business and trust and will do our best to keep earning your business. Sincerely, Ryan Bush State Farm Fairport NY"
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Paul Reed

September 24, 2025

5  out of  5
rating by Paul Reed
"Seth was very thorough and saved me a lot of money"
We responded:
"Hi Paul, thank you for leaving us a 5 star review! It has been a pleasure working with you on your car insurance needs. We look forward to continuing to work with you and others in the Rochester area. Ryan Bush State Farm Fairport NY"
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Ricardo Stewart

September 23, 2025

5  out of  5
rating by Ricardo Stewart
"I had difficulty finding insurance coverage for my newly purchased vehicle. Henry helped me through the process in record time and also gave me better pricing than competitors. Very happy with the service so far."
We responded:
"Hi Ricardo, thank you for the 5 star review! It's been a pleasure working with you. We look forward to continuing to work with you and providing you the best prices and service available! - Ryan Bush State Farm "
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John G

September 21, 2025

5  out of  5
rating by John G
"Hi im john and insured with state farm out of fairport ny. Agent kristen klink helped me on everything i needed she was excellent with letting me know the process of my situation and made everything happen quicky thanks again kristen.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Peter Klingaman

September 18, 2025

5  out of  5
rating by Peter Klingaman
"Chatted with a young man named Henry Crispy, and he easily answered 6 or 7 questions I had. Thanks Mr crispy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Addison Schoonmaker

September 17, 2025

5  out of  5
rating by Addison Schoonmaker
"Henry is the goat 🤷‍♂️"
We responded:
"Thank you, Addison! We appreciate the 5 star review! We look forward to continuing to work with you. - Ryan Bush State Farm"
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Mary Mager

September 16, 2025

5  out of  5
rating by Mary Mager
"Very easy transition. Customer service wonderful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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jackerlin

September 10, 2025

5  out of  5
rating by jackerlin
"Excellent assistance and guidance from Henry. Really helped me through the different insurance plans I was interested and was super patient in answering my questions and clarifying any doubts I had 👍👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Riane F

September 10, 2025

5  out of  5
rating by Riane F
"Great watercraft insurance!"
We responded:
"Hi Riane, thank you for the 5 star review! We appreciate you trusting us with your boat insurance! We will continue to offer you the best rates! - Ryan Bush State Farm"
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Johnny Lin

September 10, 2025

5  out of  5
rating by Johnny Lin
"Great place. Grat service, everyone is very nice and got the job done extremely quickly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "