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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Skye Helfant

September 27, 2025

5  out of  5
rating by Skye Helfant
"Calm and knowledgeable. 👍"
We responded:
"Hi Skye, thank you for the positive review! We try our best to be a welcoming and knowledgeable agency! Thank you for choosing us for your insurance. Ryan Bush State Farm Fairport, NY "
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michelle baker

September 25, 2025

5  out of  5
rating by michelle baker
"Recently my car got hit by a boat in the wegmans parking lot, the gentle had State Farm insurance which was amazing got me a car rental called me very pleasant to talk with my car was fixed with in a few weeks zero hassle very professional, if you want exceptional insurance State Farm is the place to go Ryan bush is the man to call amazing customer service thank you for making my experience l pleasant. Great customer service."
We responded:
"Hi Michelle, thank you for taking the time to leave us such a detailed review! We genuinely appreciate your continued business and trust and will do our best to keep earning your business. Sincerely, Ryan Bush State Farm Fairport NY"
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Paul Reed

September 24, 2025

5  out of  5
rating by Paul Reed
"Seth was very thorough and saved me a lot of money"
We responded:
"Hi Paul, thank you for leaving us a 5 star review! It has been a pleasure working with you on your car insurance needs. We look forward to continuing to work with you and others in the Rochester area. Ryan Bush State Farm Fairport NY"
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Ricardo Stewart

September 23, 2025

5  out of  5
rating by Ricardo Stewart
"I had difficulty finding insurance coverage for my newly purchased vehicle. Henry helped me through the process in record time and also gave me better pricing than competitors. Very happy with the service so far."
We responded:
"Hi Ricardo, thank you for the 5 star review! It's been a pleasure working with you. We look forward to continuing to work with you and providing you the best prices and service available! - Ryan Bush State Farm "
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John G

September 21, 2025

5  out of  5
rating by John G
"Hi im john and insured with state farm out of fairport ny. Agent kristen klink helped me on everything i needed she was excellent with letting me know the process of my situation and made everything happen quicky thanks again kristen.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Peter Klingaman

September 18, 2025

5  out of  5
rating by Peter Klingaman
"Chatted with a young man named Henry Crispy, and he easily answered 6 or 7 questions I had. Thanks Mr crispy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Addison Schoonmaker

September 17, 2025

5  out of  5
rating by Addison Schoonmaker
"Henry is the goat 🤷‍♂️"
We responded:
"Thank you, Addison! We appreciate the 5 star review! We look forward to continuing to work with you. - Ryan Bush State Farm"
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Mary Mager

September 16, 2025

5  out of  5
rating by Mary Mager
"Very easy transition. Customer service wonderful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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jackerlin

September 10, 2025

5  out of  5
rating by jackerlin
"Excellent assistance and guidance from Henry. Really helped me through the different insurance plans I was interested and was super patient in answering my questions and clarifying any doubts I had 👍👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Riane F

September 10, 2025

5  out of  5
rating by Riane F
"Great watercraft insurance!"
We responded:
"Hi Riane, thank you for the 5 star review! We appreciate you trusting us with your boat insurance! We will continue to offer you the best rates! - Ryan Bush State Farm"
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Johnny Lin

September 10, 2025

5  out of  5
rating by Johnny Lin
"Great place. Grat service, everyone is very nice and got the job done extremely quickly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Christian De Los Santos

September 10, 2025

5  out of  5
rating by Christian De Los Santos
"Great service! I wasn't sure what I needed as I just bought my first car but the employees were incredibly knowledgeable and helpful. Henry, especially, gave me a lot of information and walked me step by step through the whole process. Thanks again!"
We responded:
"Hi Christian, thank you for leaving us a review! It has been a pleasure working with you and providing you with the coverage you need. - Ryan Bush State Farm"
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Martin Sharpe

September 9, 2025

5  out of  5
rating by Martin Sharpe
"Looked for quotes online. John from this office called me. Didn't try to sell me anything. Saved a few hundred a year. Homeowners was 1/2 of what my last policy was. Anytime I call its easy to get questions answered."
We responded:
"Hi Martin, thank you for leaving a 5 star review! We are glad to have you part of our State Farm family! "
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Gary D

September 8, 2025

5  out of  5
rating by Gary D
"Personable staff."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Kayla Mateo

September 4, 2025

5  out of  5
rating by Kayla Mateo
"Very knowledgeable, talked me through all of the discounts I can get on my policy to make it a bit easier each month to pay. Also put into consideration of my children all in all I definitely recommend him if anyone is looking for a great car insurance policy and agent to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sandra Kramer

August 29, 2025

5  out of  5
rating by Sandra Kramer
"I've been w/this particular agency for many, many years. Everytime I have to contact the office I am treated w/the utmost respect and am given the concern and attention I am looking for to answer my question or solve my problem. My more recent contacts w/the office deserve this 5 star review for sure! Randi and the other office team members give great service and I definitely will continue to do business with this State Farm office in Cdga."
We responded:
"Hi Sandra, thank you for taking the time to leave us such a great review! The whole team takes pride in providing the highest level of customer service. - Ryan Bush State Farm"
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Kirsten Johnson

August 25, 2025

5  out of  5
rating by Kirsten Johnson
"Ryan and Kristen always handle my requests quickly and efficiently. Kristen recently took care of an administrative request for me—I needed my address updated on my declaration page—and she handled it immediately. The process was smooth, and she was kind, professional, and responsive every step of the way. I really appreciated how easy they make everything for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Hannah Krouth

August 25, 2025

5  out of  5
rating by Hannah Krouth
"Awesome experience thanks to Kelly Polizzi- keep up the good work!"
We responded:
"Hi Hannah, thank you for leaving a five star review! We will continue to provide you with the best combination of pricing and service! - Ryan Bush State Farm"
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Josephine Velazquez

August 25, 2025

5  out of  5
rating by Josephine Velazquez
"Kelly P. was amazing to work with! Very knowledgeable, patient, and always available to answer my questions. Made the whole process simple and stress-free. Highly recommend!"
We responded:
"Hi Josephine, thank you for the 5 star review! We appreciate you trusting us with your insurance needs! - Ryan Bush State Farm"
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Tom Hamilton

August 25, 2025

5  out of  5
rating by Tom Hamilton
"Kelly P. Makes this a great office to work with! Lose the Mahones spokesman stuff though..."
We responded:
"Hi Tom, thank you for taking the time to review our agency. We appreciate your trust and loyalty and look forward to continuing to work together! - Ryan Bush State Farm"
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robertwilson419

August 24, 2025

5  out of  5
rating by robertwilson419
"Kelly was super and was very helpful! What a great personality. Thank you Kelly!"
We responded:
"Hi Robert, thank you for leaving us a 5 star review! Glad to hear you had a great experience working with our team! - Ryan Bush State Farm"
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Jennifer Carlson

August 24, 2025

5  out of  5
rating by Jennifer Carlson
"State Farm was a pleasure to talk to the other day. Kelly was very helpful and informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Sarina Diaz

August 24, 2025

5  out of  5
rating by Sarina Diaz
"kelly polizzi is the bomb!!"
We responded:
"Hi Sarina, thank you for the 5 star review! We appreciate you trusting us with your insurance needs! - Ryan Bush State Farm"
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Codey Cragg

August 24, 2025

5  out of  5
rating by Codey Cragg
"Kelly Polizzi is exceptional! Her knowledge, professionalism, and genuine care made the entire process seamless and stress-free."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Shirah Cahill

August 21, 2025

5  out of  5
rating by Shirah Cahill
"We are very happy with Ryan Bush and State Farm. Personal service, very flexible, knowledgeable, and accommodating;) we fully recommend!"
We responded:
"Hi Shirah, thank you for the 5 star review! It has been a pleasure working with you and your family over the years and we look forward to continuing to do so! - Ryan Bush State Farm"